Master of Ceremonies
Winner of “Female Comedian of the Decade” at the 2010 NZ Comedy Guild Awards, Michèle A’Court is a stand-up comedian, writer, social commentator and corporate MC.
Michèle is a frequent voice on RNZ National’s “9 to Noon” and “The Panel”; and she has been writing a weekly newspaper column on social issues since 2008, which is published in “Your Weekend” magazine with the Press, the DomPost and Waikato Times, and also on the Stuff website.
She has written two bestselling books: “How We Met” (2018) and “Stuff I Forgot To Tell My Daughter” (2015) both published by Harper Collins.
Her international experience as a stand-up comedian includes work in the United States, Canada, the UK, Australia, Papua New Guinea and East Timor. She has been working as an after-dinner speaker, event host and conference MC for more than 20 years.
Michèle is Chair of “The Aunties” Trust, a grassroots charity for women and children in need. She is also Patron of the Moving & Handling Association of NZ (MHANZ) which cares for carers in the health sector. Michèle is a proud member of Actors’ Equity, and a Life Member of the NZ Comedy Guild.
Key note speaker
Inspirational speaker William Pike inspires, motivates and shocks audiences with his collection of remarkable stories including surviving a freak Mount Ruapehu volcanic eruption. An eruption which claimed one of his legs, but left his drive to succeed and passion for adventure unscathed.
What William eventually learned from his Mount Ruapehu experience was, when you’re faced with challenge or change, success or failure comes down to one thing – whether you can step outside your comfort zone, or whether you can’t.
The underlying theme of William’s message as an inspirational speaker is how critical it is to step outside of your comfort zone to overcome challenge, change and achieve extraordinary things. William has an unfair advantage when it comes to talking about the necessity of stepping outside of your comfort zone!
Commissioner and Chief Executive, Inland Revenue
Naomi has been Commissioner and Chief Executive of Inland Revenue since July 2012. She is leading the customer-centred business transformation, and chairs the Strategic Governance Board.
Naomi has a Master of Arts in English Literature and Sociology from Glasgow University. She is an experienced public sector executive with more than 25 years' experience working in revenue agencies in the United Kingdom (UK) and New Zealand. She has successfully delivered major transformational change projects and built effective teams to deliver results.
Naomi was the Deputy Commissioner, Service Delivery Inland Revenue New Zealand from 2003-2006, and immediately prior to returning to New Zealand to take up her current role, she was the Director, Business Customer and Strategy at Her Majesty's Revenue and Customs (HMRC) in the UK. Naomi has also worked in the banking and health sectors.
Naomi contributes to a number of public sector wide initiatives and groups, including the Women in Government Network and is a member of the Diversity Works Board and the Ministry of Justice Risk and Audit Committee. In 2016 Naomi won the Women of Influence Award for Public Policy.
Angie Williams, OSHbox
"The high fives of health and safety"
Friday, 6 November 2020 at 2.00pm
Angie Williams is a Health & Safety Consultant, Professional Speaker and GirlBoss who advocates for making safety simple! Angie started OSHbox Health and Safety 6 years ago with the focus to help small to medium businesses understand the legislation and their responsibilities, and implement simply and affordable Health and Safety systems. Since then, Angie has travelled the country running seminars based around their proven ‘High Five’ system, a session she is going to present to our bookkeeping community.
"Understanding your customer"
Saturday, 7 November 2020 at 1.45pm
Ann Gibbard is a Business Consultant with Oxygen8 Consulting. She is also a Chartered Accountant and a Xero Silver Partner. Oxygen8 business consultants take a partnership approach to your business to develop a long-term relationship with you. With our Business Success Programme, we don't just build a plan and walk away. Our role is to challenge the status quo and support you as a business owner to help you achieve your long-term goals.
"The Black Hole of Marketing"
Saturday, 7 November 2020 at 1:15pm
Anna has worked for some of the biggest names in fintech since she joined Xero in 2011. With senior positions at Receipt Bank, TSheets and now Melanie Power, she has crafted a career rooted in driving growth, building communities and finding innovative solutions to streamline processes for clients. Anna has worked between New Zealand and Australia, leading and nurturing teams during periods of rapid growth and change, setting her up for her current role as GM and Client Success Direction at Melanie Power. Founder and serial entrepreneur Melanie Power has doubled the growth of the business in less than a year, with Anna leading the intricacies of growing a team, building a stable foundation and managing clients. An explorer at heart, Anna has recently returned from travelling across South America and has hopes of continuing her travels in the future. She’s also a photographer, hiker, learner of languages and mentor.
"Video marketing for bookkeepers and why you should be doing it"
Friday, 6 November 2020 at 1.15pm
Brad Golchin has a unique insight into the industry - a combination of technological expertise and accounting experience. For the past 15 years he has run an accounting practice in NZ and Australia and was one of the first to move to Xero and fully harness technology to streamline and grow his business. Brad now supports other accountants & bookkeepers so that they too can benefit from the power of technology- he has the expertise to bring together a basket of skills for the benefit of his clients. Online-marketing, video production, accounting, using technology, plus opportunities with social media, enable him to offer a comprehensive service with the years of experience behind him to offer a full support package for his clients.
"Self-care for the Self-Employed"
Friday, 6 November 2020 at 11.45am
Bronwyn Hudson is self-employed as a registered Clinical Nutritionist in private practice and Wellbeing Strategist and Mental Health Advocate at Always More to the Story. She also lectures on BSc and MSc nutrition programmes.
Bronwyn is motivated by the desire to make a real difference in the health and wellbeing of others. Her professional mission is to utilise the latest in scientific knowledge and current best practice to deliver evidence-based personalised nutrition and lifestyle interventions that transform health, happiness and connectedness of individuals, families and workplaces the world over.
"Reducing emissions - the pathway to a Carbon Neutral Business"
Saturday, 7 November 2020 at 2:30pm
Christina Bellis is the CEO of Thankyou Payroll, New Zealand’s only certified carbon neutral payroll company. For over 15 years she has worked for social enterprises, both in New Zealand and in Canada, who put purpose and profit side by side, using business models that support a triple bottom line approach: social, environmental, financial. She has been an environmental activist since childhood, and her career has focused on creating positive environmental and social impact. She’s currently a trustee on two charitable trusts, and while deeply fond of classic bicycles, she has joined the e-bike brigade, often with her dog Aiko in tow.
David Bell, Xero
"Founding Sponsor Address"
Friday, 6 November 2020 at 9:15am
David believes in the power of people and technology to grow the economy. He joined Xero as the Director of Business Growth in 2019, and is excited to continue his passion for helping small businesses thrive. David has an extensive background in financial markets working at the Bank of Scotland, National Australia Bank and Commonwealth Bank. During his eight year tenure at ASB Bank, David held roles in global transaction banking, strategy, product and business ventures. He founded Plus by ASB, now re-launched as Vonto, an innovative platform for New Zealand small business owners to help make better business decisions based on data-driven insights. In 2016, David was awarded a fellowship at the Institute of Finance Professionals (INFINZ).
"Don’t gamble with payroll"
Friday, 6 November 2020 at 2:45pm
David Jenkins is the founder and CEO of the New Zealand Payroll Practitioners Association (NZPPA). With more than twenty-five years of consulting experience at a senior level in New Zealand, Australia, and globally, he specialises in payroll and human resource management, employee relations, personnel learning and development, and information technology (payroll and HRIS). As a well-respected industry professional in the field of payroll, David is known for providing engaging and dynamic informational sessions on all aspects of payroll.
"Consistent customer conversion through the buyer journey"
Saturday, 7 November at 10:45am
Hamish is an award-winning marketer and enthusiastic brand champion who specialises in content marketing for consistent customer conversion. Hamish founded Quest Marketing in 2005, a specialist digital agency working with some of New Zealand’s largest companies. Hamish will discuss today’s buyer journey, how you can leverage your unique story and which digital marketing channels deliver the best return on your investment. Quest has successfully managed a range of client campaigns that have delivered up to 50% revenue lift and will share case studies on how to best market your business for sustained success.
"How bookkeepers can continue to add real value in an age of big data, AI and automation"
Friday, 6 November 2020 at 2:00pm
Irene Bennetts is the Founder and CEO of Admin Army, the ICNZB 2019 Bookkeeping Business of the Year. With a background in technology and innovation, Irene is passionate about the role bookkeepers play in maximizing systems to create the best possible outcomes for businesses, setting them up to thrive. Irene is a strong advocate for technology with a face – mixing personal interactions and becoming a trusted advisor, with the skills, knowledge and expertise to use technology as a tool to augment business outcomes.
"From Business Stress To Bookkeeping Success"
Saturday, 7 November 2020 at 11:30am
Linda Wells is a sought-after speaker, trainer and coach. As the Business Stress Specialist, Linda has developed leading plans of action specifically for people who want to take back control, regain balance and fuel their success. As a passionate and experienced business owner she understands the challenges faced by those driven to succeed because she’s been there. Linda delivers new perspectives on how humans respond, demonstrates different ways of communicating and succeeding with ease to alleviate tension, reveals why stress and internal pressure should not be tolerated, and helps put systems in place to free up your mind so you can relax, get more done in less time, and enjoy your success.
"Biometric (Facial Recognition): How to check someone out before you agree to be their bookkeeper"
Saturday, 7 November 2020 at 1:45pm
Mike Kelly and Ata McGregor co-founded 2Shakes in 2016 to help businesses – starting with Bookkeepers – sign up new clients, and carry out AML due diligence. 2Shakes was co-designed with Bookkeepers, and they keep improving it thanks to bookkeepers suggestions.
"How well do we know our facts"
Saturday, 7 November 2020 at 11:30am
Neil's job title reads Head of Client Services at Tax Management NZ, but he is passionate about data and insights and loves a good story born out of facts and figures. He has worked in the research industry for over 10 years, turning data into customer success for retail and media industries. With a background in analytics and more recently in tax and accounting, Neil has first-hand experience understanding the challenges businesses face in making the right decision at the right time. He and his team work closely with accounting firms and businesses across NZ and guide them in making that right decision for them and their clients.
"Technology is the gateway to a future focused practice "
Saturday, 7 November 2020 at 1:15pm
The bookkeeping industry is evolving fast – increasing client demands, shorter turnaround times for jobs, the need for staff to spread themselves across multiple disciplines. These changes are only accelerating, which means practice owners need to adopt a future-first mindset in order to see their businesses thrive, remain competitive and maintain a healthy work/life balance. Learn how to adapt and capitalise on this change and how new technology can make it easier for you and your clients to manage business finances and compliance, so you can ride out whatever changes the industry throws at you.
"The Evolution of Payroll"
Friday, 6 November 2020 at 10:45am
With a background in system design and development, Sam entered the payroll software world in 2008 when he co-founded FlexiTime with Robert Owen. From that point on he has lived and breathed payroll and knows far more than he cares to admit about NZ's complex Holidays Act legislation. A self-confessed payroll nerd, Sam holds a varied role at FlexiTime across development, support and sales. He has worked closely over the years with our bookkeeping partners to help them grow their practice with a profitable payroll offering for their clients.
Sarah Harmer, Skills
"Firing on all Cylinders"
Saturday, 7 November 2020 at 2:30pm
Sarah left her role as an HR Manager of a law firm to specialise in workplace wellbeing when she saw a real need for organisations to invest in the wellbeing of their people not only as the right thing to do but the smart thing to do. Being a qualified personal trainer and yoga teacher and an experienced HR Manager with a degree in Psychology (major) and HR Management (Minor) she entered the specialisation with a holistic approach to wellbeing. Since then she has provided wellbeing expertise to many New Zealand businesses including Air New Zealand, ACC, Fonterra, New Zealand Fire Service, Sanitarium, MBIE, The Law Society, Auckland Council and most recently as the Principal Health and Wellbeing Advisor for the Department of Corrections. Sarah has continued her post graduate studies in public health and is now completing a Master’s program in Applied Positive Psychology.
"Easy and effective debt collection"
Friday, 6 November 2020 at 11:30am
Shane Crawford has 35+ years’ experience in recovering money. His debt recovery services are in demand both nationally and internationally, and his successful training and workshop programs are very sought-after sessions. With specialization in terms of trade, credit management, debt collection, civil litigation, contract law and consultancy, Shane is passionate about adding value to businesses in general. In order to share this wide and far, he is currently writing a book on how to collect money.
"From Bookkeeper to Business Coach"
Saturday, 7 November 2020 at 10:45am
Stephanie Crawford firmly believes that all bookkeeping businesses can and should be profitable for their owners. They should provide a decent living for their employees and be sustainable in that the business works for the people instead of the people feeling like a slave to the business. Join Stephanie as she shares her journey from bookkeeper to business coach, 3 important lessons learned along the way, and how you can apply those to your own bookkeeping career, adding more value to your business and to your clients.